✦ ZIPWALTZ

Zipwaltz support

Need a hand with your orbit, a game issue, or an optional purchase? We're here to help.

Contact support

Send us a message about Zipwaltz. You can also use this address for privacy questions or feature feedback.

Email Zipwaltz support

For a bug report, include your device model, operating system, app version, what you were doing and what happened. Screenshots are optional. Please don't email passwords, payment card details or verification codes.

Common questions

How do I play?

Tap Start, then time a tap to release your comet from orbit. Catch another planet's dashed ring, climb higher and stay ahead of the rising void. Retry instantly when a run ends.

Does the game require payment?

No. The complete game and all retries are free. An iOS version may offer an optional, one-time cosmetic Supporter Pack. Paying does not change gameplay, scoring or physics.

How do I restore a Supporter Pack purchase?

In an iOS version that offers the pack, open Customize on the title or results screen and choose Restore Purchases. Use the same Apple Account that made the purchase. If restoration fails, contact us at the address above.

Can I play without an internet connection?

The iOS game's core content is designed to work offline once installed. Accessing Apple purchases or restoring them may require an internet connection.

Where is the privacy policy?

Read the Zipwaltz Privacy Policy for details on game data, Apple purchases, support email and this website.