Game support

Move, rewind, and pause

On a phone or tablet, press and drag the joystick in the lower left to move. Lift your finger to stop. Tap Rewind to start a new take. Your ghost repeats your last route and stays where you ended it.

You can keep up to two ghosts. Let one hold a pressure plate while you slip through the door. Tap Pause to stop the clock. Restart clears your ghosts and starts the vault over.

With a keyboard, use WASD or the arrow keys to move, R to rewind, and Esc to pause.

Unlock the full game

The first three vaults are free on mobile. A one-time purchase unlocks Vaults 04–10 and Bonus Jobs. On Android, Google Play handles the purchase. On iPhone and iPad, the App Store handles it. The game shows the price from your store.

If a purchase is pending, you can keep playing the free vaults while you wait for the store to confirm payment.

Restore a purchase

Connect to the internet and use the same store account you used to buy the unlock. Open Settings → Restore purchases. On Android, use the same Google Play account. On iPhone or iPad, use the same Apple Account and follow any App Store prompt.

Google Play and App Store purchases are separate. Restoring the unlock does not restore a saved game.

Progress and saves

Your vault progress, times, medals, and settings stay on your device or in the browser you play in. Each edition keeps its own save. Clearing app or browser storage or reinstalling can remove your save.

To start over, open Settings → Reset progress and confirm. Your store purchase stays on your store account.

Contact Nimbus Bikes LLC

Email nimbusbikespdx@gmail.com. Tell us your device, operating system, game version if known, and what happened. Please leave out passwords and payment card details.